Privacy Policy

We are Bliss Premier Sdn. Bhd., a Limited Company registered in Malaysia – (Company No. 1237224-A) and our website is www.blisspremiermattress.com. This privacy policy describes how www.blisspremiermattress.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

The information we collect and how we use it:

When you visit, register, or make a purchase at www.blisspremiermattress.com, we collect some or all of the following information:

A) Your name and surname
B) Your email address
C) Your phone number
D) Your full shipping and billing addresses including the postcode

We also record your password and IP address and if you finalize your purchase with us we will ask your credit card information which will be collected by a third party payment gateway and we do not see or have access to.

We collect the abovementioned information because they are necessary process your orders, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

When you browse our Site or make a purchase, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. We may do email marketing by sending you emails about our Website, new products and other updates including promotions if you have subscribed for them.

Security measures:

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Disclosure:

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Shopify and payment information:

Our Website is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our Website and its service providers. For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

Third-party service providers and related services:

Generally, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary for them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, may have their own privacy policies in respect to the information we are required to provide them for your purchase transactions. For these third-party service providers, we recommend that you read their privacy policies so you can understand the way your personal information will be handled.

Once you leave our website or are being redirected away to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

Age of consent:

By using this site, you represent that you are at least the age of majority in your country or territory of residence, or that you are the age of majority in your country or territory of residence and you have given us your consent to allow any of your minor dependents to use this site.

Changes to this Privacy Policy:

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions or comments:

We are doing our best to guarantee the security of your personal information while keeping and using them. If you have any query just drop us an email at support@blisspremiermattress.com and we will be happy to help you!

Thank you for your cooperation.